If you have any questions, please message me and ask!
⭐️ ABOUT THE ITEM ⭐️
- Materials: High quality MDF Wood, Glue
- The ornament is cut by laser cutting machine
- The ornament is laser engraved and laser cut
- The text inside is engraved
⭐️ SIZE ⭐️
- Size S: 3.5" x 3.5"
- Size M: 4.5" x 4.5"
- Size L: 5.5" x 5.5"
⭐️ PERSONALIZATION ⭐️
- You can change the text as you want. No addition fee
⭐️ INCLUDED ⭐️
-Your custom ornament
- Red/Gold/Silver/ Twine Strings, Red/White/Beige Bows & 1 Bead. (You will need to tie the ornament yourself)
- Free gift card (if you want to send the item as a gift)
⭐️ PLEASE NOTE ⭐️
♡ Please make sure your shipping address is correct before placing your order. If you want to change address, please contact us in 24 hours after your purchase.
♡ We use standard shipping by USPS which takes 2-8 business days in USA ( Please do not count weekends!)
Colors shown may vary slightly due to monitor settings.
Should you need any further assistance, do not hesitate to leave us a message and we are delighted to help you. Thank you so much!
1. Read about our Kids Safety policy.
2. Please feel free to Email us with any special requests or questions.
DELIVERY & SHIPPING
Delivery Time = Processing Time + Shipping Time
All items are made-to-order, so it is requested 1-3 business days to handcraft. Please refer to a more accurate processing time noted under the product page add-to-cart button.
We provide 3 shipping methods for you to choose from as followed frame.
Method
|
Shipping Time
|
Price
|
Standard Shipping
|
To US,UK,AU,FR,DE,IT,ES: 11-13 Business Days
To Other Countries: 15-18 Business Days
|
$5.99
|
Expedited Shipping
|
To US,UK,AU,FR,DE,IT,ES: 8-10 Business Days
|
$7.95
|
Expedited Shipping
|
To CA: 13 Business Days
|
$9.99
|
Urgent Shipping
|
To UK: 5-7 Business Days
|
$12.95
|
Urgent Shipping
|
To Other Countries: 3-6 Business Days
|
$28.5
|
*Please note that the above time frame doesn't include production time or account for delays caused by vendors and weather.
SHIPPING INFORMATION
Shipping Address -The shipping address will be taken from the PayPal record (PayPal checkout model). The address can be changed before we ship your orders. However, once we ship your orders, the shipping method or address can't be changed.
1. If there is a problem with your address and that caused the package to return, then you will be charged for the shipping cost if you require a refund.
2. Also, please note that all the personalized items need to be charged for 30% restocking fee if it is returned to us due to incorrect or incomplete address.
Order Tracking - After your order is shipped, you will receive a shipping notification email. If you require further tracking information, please click here to check.
Should you not be totally satisfied with your items we offer 99 day returns and exchanges service to ensure you are left as happy as possible.
Please see here for the full list of terms and conditions for our refund and exchange policy.